Recorded Webinar: Ethics in Communication – Giving Undertakings and Keeping Promises (Ethics)


11th February 2020
Duration:  1 hour


Legal practice involves regular communication which can include giving undertakings. As an officer of the court practitioners have an obligation to honor undertakings given. This session looks at practical ethics issues arising in giving and receiving undertakings, including:

  • Ethics in communication – some guidelines for daily practice

  • Playing the ball and not your opponent

  • Failing to communicate – an ethics hidden minefield

  • The No Contact Rule- understanding its ethical implications

  • Communication with media – balancing competing duties and obligations

  • Undertakings and the professional conduct rules:

    • Third party constraints

    • Concerning a client doing or not something

    • From solicitors employee

    • Record keeping of undertakings

  • Is there an obligation not to solicit undertakings?

  • Case study – Ethical obligation to ensure clarity of communications

Recorded Webinars,Commercial Law,Recorded Webinar:  Ethics in Communication – Giving Undertakings and Keeping Promises (Ethics)

Jennifer Shaw, Partner, Bartier Perry, Sydney

Jennifer is a Partner in the Dispute Resolution & Advisory team with over 20 years of experience in the legal profession. She acts and advises in relation to disputes across a broad range of industries including professional negligence, contract disputes, construction disputes, intellectual property disputes, family provision/estate disputes, debt recovery, winding up and bankruptcy.  Jennifer works closely with her clients to find the most commercially sensible, timely and cost effective solutions.

Jennifer has in depth experience in professional disciplinary matters.  She is a panel member of the Law Society’s Professional Conduct Advisory Panel and she acts for and advises solicitors who are subject to disciplinary complaints, show cause events, suspensions and related proceedings.  She has also acted for and advised peak professional bodies in relation to the prosecution of disciplinary matters before specialist Tribunals in NSW and the ACT.

Recorded Webinars,Commercial Law,Recorded Webinar:  Ethics in Communication – Giving Undertakings and Keeping Promises (Ethics)

Katherine Ruschen, Partner, Bartier Perry, Sydney

Katherine has 20 years’ experience practising in the areas of professional indemnity, public liability, medical negligence, management liabilities and public inquiries.  Katherine has acted in a wide range of professional negligence and public liability claims and has represented clients in Royal Commissions and Coronial Inquiries.

Katherine regularly represents professionals from various industries, including legal, health and finance, in responding to consumer and disciplinary complaints and in connection with associated disciplinary action by industry regulatory bodies. Katherine has a deep understanding of the personal and professional issues that arise for professionals facing a claim, complaint, investigation, public inquiry or disciplinary action. She is regarded for the compassion and empathy she brings when working with her clients, while still providing clear, concise and frank legal advice.


This webinar is suitable for Commercial lawyers - Australia wide and it has been designed to deliver the ethics compulsory subject CPD unit for the CPD year ending 31st March 2020.

If you need assistance or have an enquiry, please do not hesitate to contact our Webinar Coordinator, Lisa Tran on (03) 8601 7709 or email:

© Television Education Network Pty Ltd 2020

Product Code: WB6FEB20
 Price:  $198.00 (Inclusive of GST)
© 2020 Television Education Network Pty Ltd. All rights reserved. The program for this webinar is copyright and may not be reproduced in any form without the prior written consent of the copyright owner.